US Help Articles

Private Consultations

• Private Consultation FAQs
• Help With Products
• Putting Together a Skincare Routine
• Reaction

Returns & Exchanges

• Return & Exchange Policy
• Authorization for Returns
• Return and Exchange Form

Order Information

• U.S. & Canada Shipping Information
• Holiday Shipping Deadlines - U.S. and Canada
• 3rd Party Shipper/Freight Forwarder
• APO/FPO/DPO
• Canadian Order FAQs
• Canadian Orders: Brokerage Fee, Pricing, and Exchange Rates

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Product Inquiry

• Airless Pump
• Animal Testing and By-Products
• Change in Product Color or Smell
• Difference Between Clear Collections
• Discontinued Product
• Expiration Dates

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Comments & Questions

• Client Service Hours
• Donations
• Gift Cards
• Internships
• Out of Stock
• Paula's Choice Company Address

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Shopping Account

• Shopping Accounts
• Auto Replenishment
• Confidentiality
• Logging Out
• Password Reset
• Site Security

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