US Help Articles

Private Consultations

• Help With Products
• Private Consultation Appointment Scheduling and FAQs
• Putting Together a Skincare Routine
• Reaction

Returns & Exchanges

• Authorization for Returns
• Return & Exchange Policy
• Return and Exchange Form

Order Information

• Changing or Canceling Orders
• U.S. & Canada Shipping Information
• Cancelled Order
• Bulk Ordering and Reselling
• 3rd Party Shipper/Freight Forwarder
• APO/FPO/DPO

See all 20 articles

Product Inquiry

• Palm Oil
• Product won't pump out
• Animal Testing and By-Products
• Change in Product Color or Smell
• Difference Between Clear Collections
• Discontinued Product

See all 21 articles

Comments & Questions

• Client Service Hours
• Donations
• Gift Cards
• Internships
• Out of Stock
• Paula's Choice Company Address

See all 15 articles

Shopping Account

• Open Source Software Notices
• PAULA'S CHOICE PERKS FAQ'S 
• Auto Replenishment
• Confidentiality
• Logging Out
• Password Reset

See all 10 articles