US Help Articles

Private Consultations

• Help With Products
• Private Consultation Appointment Scheduling and FAQs
• Putting Together a Skincare Routine
• Reaction

Returns & Exchanges

• Authorization for Returns
• Return & Exchange Policy
• Return and Exchange Form

Order Information

• U.S. & Canada Shipping Information
• Cancelled Order
• Bulk Ordering and Reselling
• Price Adjustment
• 3rd Party Shipper/Freight Forwarder
• APO/FPO/DPO

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Product Inquiry

• Where are Paula's Choice Products made?
• Palm Oil
• Product won't pump out
• Animal Testing and By-Products
• Change in Product Color or Smell
• Difference Between Clear Collections

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Comments & Questions

• Ingredients We Avoid
• Paula’s Choice Skincare + Clean Beauty
• High Volume - Response Delay
• Client Service Hours
• Donations
• Gift Cards

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Shopping Account

• Unable to log in
• Unsubscribing from promotional emails and texts
• Open Source Software Notices
• PAULA'S CHOICE PERKS FAQ'S 
• Auto Replenishment
• Confidentiality

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