COVID-19 is impacting our normal shipping times, due to the CDC and WHO recommendations we're following in our warehouses. Please expect a significant delay in receiving your order.
Shipping is surprisingly complex right now and we’re so grateful for your patience. We strive to send orders as they’re received from either of our two warehouses but sometimes, inventory levels fluctuate and we send items when we have them. That means, more recent orders might arrive sooner, and past orders might arrive later, depending on which warehouse has the correct inventory to support your specific order.
Your order will show as pending until it ships. Once shipped, you will receive an email confirmation with the tracking number.
As a result of this delay, we are experiencing a high volume of customer inquiries. We thank you for your patience as we work to address each one as soon as we can.
For more information on what Paula's Choice is doing internally, please click here.