What methods of payment are accepted at Paula's Choice?
Credit Cards
We currently accept Visa, MasterCard, American Express, and Discover Card. Your billing address must exactly match what appears on your credit card billing statement. Abbreviations, punctuation and spelling MUST be exact; otherwise we cannot process your order.
For credit card order security, we ask that you provide your 3- or 4- digit security code:
- Visa/MasterCard/Discover: Your security code is three digits, and located on the reverse of your card, printed after your credit card number.
- American Express: Your security code is four digits in length, and is located on the front of your credit card, above your credit card number.
Authorization Holds
If you have recently placed or attempted to place an order on our site via credit card, you may see a $1.11 charge on your online banking statement. This "authorization hold" or "ghost charge" is a standard security measure used to verify online orders, and not an actual charge. The $1.11 charge is a test sent to the bank to verify that the credit card being used is valid. Once this verification is made, the hold will be removed by your bank, and you will not be charged. The amount of time it takes to remove this charge varies by bank, and until it is removed, it will be reflected as a pending charge on your statement.
Alternative Payment Method
PayPal (online orders only)
In-Store Credit
If you have an in-store credit from a returned item and would like to apply this amount to your order, you may do so online by logging into your shopping account, or by calling us at (800) 831-4088. If you opt to do this online, your credit will apply as the first form of payment, then use a credit card or other payment method for the remaining balance, if any.