What methods of payment are accepted at Paula's Choice?
We accept Visa, MasterCard, American Express, and Discover Card. Your billing address must exactly match what appears on your credit card billing statement. Abbreviations, punctuation and spelling MUST be exact otherwise we cannot process your order.
For credit card order security, we ask that you provide your 3- or 4-digit security code:
- Visa/MasterCard/Discover: Your security code is three digits, and located on the reverse of your card, printed after your credit card number.
- American Express: Your security code is four digits in length and is located on the front of your credit card, above your credit card number.
Alternative Payment Methods
We also accept PayPal, Apple Pay, and Klarna as methods of payment. For more information on Klarna, please click here. *Klarna payment option is not supported for Canadian customers.
If you have a store credit from a returned item and would like to apply this amount to your order, you may do so online by logging into your shopping account, or by calling us at 1-800-831-4088. Your store credit will apply as the first form of payment, then use a credit card or other payment method for the remaining balance if necessary.
If you recently placed or attempted to place an order on our site via credit card, you may see a pending transaction for the amount the order. This is an authorization hold from your bank to verify that the credit card being used is valid and has enough funds. Once this verification is made, the hold will be removed by your bank, and you will not be charged. The amount of time it takes to remove this charge varies by bank, and until it is removed, it will be reflected as a pending charge on your statement. We do not bill for orders until they have left our warehouse.