If I choose to hire a 3rd party shipper what are my responsibilities?
Paula's Choice LLC is responsible for the delivery of goods sent through our carriers to the destination address listed on the order. It is also important to note that any orders shipped to a 3rd party shipper or freight forwarder is subject to cancellation. We take no responsibility or liability for products or orders damaged, missing or lost during shipping through a freight forwarder. Neither Paula's Choice LLC nor the carrier that has been contracted by us to perform the delivery, will be held responsible if you decide to hire/use a 3rd party shipper to accept, receive and sign the handover of items. All claims about missing/damaged products or orders must be made directly with the 3rd party shipper you choose.