Do I need an RMA number or an authorization to return my product?
At Paula's Choice, there is no RMA or approval needed for a product return. We offer a 100% Hassle-Free Guarantee, no questions asked policy. If you are not absolutely satisfied with your purchase for any reason, we will happily provide full refund or credit (including tax where applicable) for merchandise returned within 60 days of your purchase date, issued in the original form of payment. After 60 days, returns will be issued as an in-house credit that will be applied to your next purchase. In-house credits will also be applied for partial kit returns. We're sorry, but shipping fees are not refundable.