If you have product questions or would like personalized recommendations from one of our skincare experts, you can contact our Client Service team via email, live chat, or phone at 1-800-831-4088 from 8 am to 2 pm PST Monday through Friday.
When contacting us, please be prepared with following information to ensure that we recommend products tailored to your individualized needs:
- What is your skin type?(ex. normal to dry, very dry, oily, or combination)
- Do you have sensitive skin or redness?
- Do you have any concerns you want to address, such as acne, blackheads, large pores, wrinkles or uneven skin tone?
- Are you seeking a complete routine or a few new products to add to an existing one?
If you need more immediate recommendations, please use our Routine Finder to get started. For your convenience, you can also book a Private Consultation here.