If you are unable to log into your account due to verification issues, here are a few things you could do that may help resolve the issue:
- Ensure your pop-up blocker is disabled.
- Update your password by clicking Log In>Forgot Password. Be sure to check your spam/junk folder if you do not receive a password reset email.
- If you receive multiple verification emails, refer to the most recent code.
- Clear your Internet browser's history, or at least the cookies and cache components of it (the data stored on your computer from previous visits to our website may be causing your browser to display old information, rather than the current pages).
- Make sure you are using the same device to log in as you are receiving emails.
- Make sure VPN is turned off.
If you are still having issues or would like to place an order, please contact us here.